Chief Technology Officer (2014-2016)
Product Manager, Ecommerce (2012-2014)
Role
Tools
JIRA
Confluence
Excel
Photoshop
Sketch
InVision
SQL Server
MongoDB
Amazon MWS
eBay API
Python
Java
Selenium
Karma
Node.js
Express.js
Angular.js
Basics
Responsibilties
- Guided organization-wide technology decisions related to reporting, management and automation of warehouse and e-commerce operations and proactively developed solutions that solved for future challenges that faced our enterprise clients
- Defined, articulated, and executed internal software solutions that enabled up to 6x increases in efficiency, enabling teams to be more productive
- Mentored and actively promoted growth opportunities for development team
- Developed a results based work environment by instituting quantitative and qualitative measures/KPIs to tie performance to company objectives
- Developed positive and lasting relationships between enterprise client teams and internal teams
- Ensured prompt responses to urgent issues that are client and revenue impacting within established SLAs
- Standardized process for vetting technologies, measuring utilization and effectiveness of technologies, outlining implications for building vs buying technologies
- Created financial forecasts to manage company-wide budget and deliver critical savings to budget in fiscal year against projected deficit
- Established all software development practices and operating procedures, user experience design practices, test-driven development and agile development practices
- Established company knowledge retention and training repository and procedures and led documentation effort
- Prepared company for my transition by training my replacement and ensuring coverage and quality of all relevant documentation